12 questions
General
Why is QR code introduced for immigration clearance?
Can a traveller approach ICA to view, delete or edit his/her profile information on another individual’s MyICA mobile app?
If a traveller plans to visit Malaysia with three companions but has initially generated a group QR code for a total of five people, what should he/she do when only four people are going for the trip?
Is the QR code secure?
What happens if travellers do not download MyICA mobile app and/or are unable to generate the QR code?
What should the traveller do when his/her QR code is expiring?
When using the group QR code, can the traveller view another travellers’ profile information in MyICA mobile app?
Who are eligible to use the QR code for immigration clearance?
Are travellers required to bring their passport along when travelling to Malaysia, given that they can now use a QR code for immigration clearance?
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