15 questions
Identity Card (IC)
Can I still collect my IC at SingPost if I missed my appointment?
What are the documents required for IC collection?
What should I do if I found my lost IC after I have reported the loss of the IC?
Can I change my address at a neighbourhood police post/centre or at ICA Services Centre?
How do I replace a lost IC?
I have booked an appointment to collect my IC. Can I change my existing appointment?
Can I defer the collection of my IC?
What should I do if I have not received my PIN mailer or address sticker?
How do I report a potential misuse of my address?
Need more help?
Get in touch