ICA has taken initiatives to provide added convenience to members of the public and encourage more people to collect their Singapore passport and/or IC at various locations island-wide. Singaporeans who are eligible for collection at post offices will only be offered the option to book an appointment to collect their documents at their preferred post office.

Please click on the following to check the status of your application:-

• Passport

• Identity Card

• Birth or Death Extract

• Singapore Citizenship

• Permanent Residence

• Apply/Renew Re-Entry Permit

• Transfer Re-Entry Permit

• Entry Visa

• e-Pass Enquiry Portal

• Extension of Short-Term Visit Pass

• Long-Term Visit Pass

• Student's Pass for Institutes of Higher Learning

• Student's Pass for Other Schools

• Pre-Marriage Long-Term Visit Pass Assessment

You will require the relevant application information to check the status of your application via the respective ICA e-Services. If you have specific questions relating to your application, please email us.

The processing time for a passport application is around one to two weeks upon the receipt of the application.The processing time will be longer if your photograph does not meet ICA photo requirements. You will be notified of the outcome through a notification card by mail or email*.

You may enquire the status of your online application/get your file reference number by logging in to MyICA with Singpass.
For passport applications submitted by post or deposit box, you may enquire the status via ICA e-Service.
Alternatively, you may write in to ICA_APPLES_Administrator@ica.gov.sg.

*For applicants who had entered a valid email address in their online application.

Travellers are strongly encouraged to submit their SG Arrival Card before arriving in Singapore, as those who have not done so will be required to submit on arrival before they can proceed for immigration clearance. This will delay their immigration clearance unnecessarily.

If you arrived at Singapore Changi Airport and were issued with the onward boarding passes for connecting flights out of Changi Airport, you may remain within the Changi Airport transit area until time for flight departure.

You can also remain in the transit area if you can obtain the onward boarding passes from any of the Transfer Lounges within the transit area.

However, if you are not issued with the onward boarding passes for connecting flights out of Changi Airport; or unable to obtain the onward boarding passes from any of the Transfer Lounges within the transit area, you are advised to exit the transit area as soon as possible.

We wish to highlight that most passengers who are arriving on a Low Cost Carrier (LCC) or connecting to a LCC are required to seek immigration clearance and obtain your onward boarding passes in the respective Departure Check-in Hall.

If you are required to seek immigration clearance before obtaining your onward boarding passes at the Departure Check-in Hall, you will have to satisfy the prevailing entry requirements, which include possessing an entry visa, where applicable.

You will require a visa to travel and seek entry into Singapore if you hold a travel document issued by one of the countries or places as listed on ICA website.

If you are unable to find your country/place and the passport types in the list, please forward a clear scanned copy of the passport\travel document's front cover and particulars page (i.e. showing holder's full name, nationality, passport number and its date of issue/expiry) to ICA for assessment.

If in doubt, you may write to ICA_SAVE_Helpdesk@ica.gov.sg for assistance.

You are not required to book an appointment date. You may proceed to ICA Building, Level 6 and obtain an 'Oath-taking' queue ticket at the self service kiosks. Please ensure you have the required documents to complete your Oath of Renunciation, Allegiance and Loyalty (ORAL).

Generally, as long as a Permanent Resident (PR)’s Re-Entry Permit (REP) remains valid, he/she is able to use his/her current valid passport for immigration clearance at the Singapore checkpoints.

A valid REP is necessary to facilitate a Singapore PR’s travel. It will also enable him/her to retain his/her PR status while away from Singapore and return as a PR. A PR who remains outside Singapore without a valid REP will lose his/her PR status.

However, they are advised to be mindful of the immigration requirements of any country they wish to depart, visit or place of return when travelling on a passport that is less than six months valid before embarking on their journey. Where applicable, they should also check with the airline to ensure that they are allowed to board the plane as airlines have the prerogative to issue boarding passes to their passengers.

As Singapore’s border measures and entry requirements will evolve as the global situation changes, please visit the MOH website and ICA website for the latest updates on travel and health control measures.

It is important for a Singapore PR to renew his/her foreign passport if it is expiring. Ensuring that a passport remains valid will allow ICA to determine his/her foreign citizenship.

For all matters relating to foreign passport, please approach the respective Embassy/Consulate/Overseas Mission in Singapore.

Once a new passport is obtained, PRs will need to transfer their valid REPs to their new passports online via the e-Service using their Singpass. Parents of minor PRs, who are Singapore citizen/PR, may log in to the e-Service with their Singpass.

There is no fee for the transfer of REP. Upon successful transfer, PRs can print their new REPs for reference and travel needs.

For more information on transfer of REP, please visit the ICA’s website.

If you are eligible for this service, you can make an appointment to collect both documents when both are ready for collection, under 'Collection of Passport'. Do check the acknowledgement to see if the appointment is for collection of both your identity card and passport.

If you are eligible for this service, you can make an appointment at ICA e-Service to collect both documents when both are ready for collection, under 'Collection of Passport'. Do check the acknowledgement to see if the appointment is for collection of both your identity card and passport.