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What happens if travellers do not download MyICA mobile app and/or are unable to generate the QR code?
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Source: https://www.ica.gov.sgFor travellers who have not downloaded the MyICA mobile app and/or are unable to generate the QR code, they can still present their passport to the ICA officer at the counter.
We highly recommend travellers to download the MyICA mobile app and use the QR code for faster and more convenient immigration clearance.
This information provided here is sourced from the ICA website.
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