All SCCs that administer the SCFA are required to provide at least 3 months’ advance notice to MSF and parents, should there be a change in management, or if they decide to stop operations.
If the incoming operator wishes to administer the SCFA, they are to register with the Ministry of Family and Social Development (MSF) to be an SCFA Administrator via the following link:
Register as an SCFA Administrator
Both outgoing and new incoming operators are to agree on the cut-off date which the SCFA beneficiaries’ payments to the SCC will transit to the incoming operator. This needs to be done via a written agreement, signed by both operators and the incoming operator should upload the written agreement in SSNET One when applying to be registered as an SCFA administrator.
The outgoing operator has to settle all fee-related issues (e.g., deposit, outstanding fees, refunds, etc.) with the parents before the handover. The new operator has to inform all parents about fee changes (if any) before the handover.
To inform MSF of changes in the SCC, please email us at MSF_Student_Care@msf.gov.sg.