You can use the funds in the Child Development Account or CDA any time after you start saving in your child’s CDA. Your deposits will be matched within 2 weeks (excluding public holidays) after saving into your child's CDA.

To check your child's CDA balance and contributions, please go to "View/Update My Baby Bonus Details" on [Baby Bonus Online], log in with your Singpass, and select 'View Statement’.

You can identify an Approved Institution by the Baby Bonus sticker displayed at its premises. You can also check the list of Approved Institutions on the [Baby Bonus Online Portal].

A local contact number is required for the purpose of opening a CDA, as CDA funds can only be used locally. We understand that you do not have a Singapore mobile number. As an alternative, you may wish to consider providing a mobile number of a trusted relative residing in Singapore instead so that you can proceed with the application. Notwithstanding this arrangement, please update your mobile phone records with us, via [Baby Bonus Online] and also the CDA bank separately, when you return Singapore.

If you would like to check the status of your request for a change of Child Development Account (CDA) bank, you can log in using Singpass via “Update Application/Check Status” on [Baby Bonus Online], select 'View Services Application Status' to check the status of your request. . The bank will also write to you after the CDA is opened. You may contact the CDA Banks at:

DBS Bank Tel: 1800 111 1111 Website: [www.dbs.com.sg]

OCBC Bank Tel: 6363 3333 Website: [www.ocbc.com/babybonus]

UOB Tel: 1800 222 2121 Website:[https://www.uobgroup.com/uobgroup/index.page]

Baby Bonus NETS Service Network for Electronic Transfers (Singapore) Pte Ltd (NETS) Sales & Customer Service Centre Tel: 6274 1212 (Monday till Saturday: 9.00am-7.00pm, Sunday & Public Holidays: 10.00am-7.00pm) Website: [www.nets.com.sg]

The Child Development Account (CDA) will be closed on 31 December of the year your child turns 12 years old. Thereafter, funds in the CDA will be automatically transferred to your child’s Post-Secondary Education Account (PSEA) under the Ministry of Education (MOE), up to the cap applicable to your child. Only excess CDA balance above this cap will be refunded to the child.

For more information on PSEA, please visit the [MOE website].

Please note that only the child’s parents, Bank Account Holder and Child Development Account (CDA) trustee will have access to Baby Bonus Online (BBO). If you are an authorised party but were denied access to BBO, please email [MSF_Babybonus@msf.gov.sg] with the following details, so we can assist with your request:

1. Your log-in ID

2. The name of child and his/her birth certificate number

3. The e-services you would like to access on BBO

4. Date and time of your log-in

5. Screenshot of the error page

You can check the remaining Government co-matching cap by following these steps:

1. Go to Baby Bonus Online (BBO) [https://www.babybonus.msf.gov.sg]

2. Click “View/Update My Baby Bonus Details” and log in with your Singpass

3. If you are login in to Baby Bonus Parent Portal for the first time, please update your profile in order to see more information.

4. Click “View Statement” at Family View for the remaining cap amount.

All Approved Institutions are not allowed to deduct administrative fees from the CDA. Funds in the CDA are intended to support the educational and developmental needs of children and should not be used to pay for administrative fees.

This includes, but are not limited to, (a) Charges for processing CDA payments, (b) Penalty fees for the late payment of school fees, and (c) Penalty charges and Bank charges for failed direct debits in the CDA. Please click [here](refer to Appendix 1 of the T&Cs) to check the types of expenses that an AI can deduct from the CDA.

To withdraw your organisation’s Approved Institution (AI) status, you may submit the request using the ‘Withdraw AI status’ service on our [Approved Institution Portal].

You must also ensure that your organisation terminates the Baby Bonus NETS service with NETS.

The existing Approved Person (AP) can submit a request by writing to [MSF_BabyBonus@msf.gov.sg]with the following information:

New AP’s details:

1. Name (as in NRIC/FIN):

2. NRIC/FIN no:

3. Residential Address:

4. Designation:

5. Tel (Mobile):

6. Tel (Office):

7. Email:

Approved Institution (AI) details for Change of Approved Person (AP):

1) Institution Names:

2) Institution Codes:

3) Unique Entity Number (UEN):

4) Institution’s addresses:

Where a new AP needs to be appointed due to organisational or management changes, the email request to change an AP must be submitted to MSF within 7 working days of such change. Please note that the newly-appointed AP will then receive a notification to accept the AP/AI Terms and Conditions via the Approved Institution Portal within 7 working days of the approval of such change.

You can check your organisation's eligibility to be a Baby Bonus Approved Institution (AI) on the [AI Portal].

The Approved Person may update business and/or personal particulars, by selecting the ‘Update AI Details’ service on our [Approved Institution] Portal. The following categories of AI may update the details through their respective governing bodies, which will then be updated automatically in the AI Portal:

• Early childhood development centres which hold a licence under the Early Childhood Development Centres Act;

• Hospitals or clinics licensed by the Ministry of Health (MOH); and

• Pharmacies licensed by the Health Sciences Authority (HSA)

Please note that every Approved Person must notify MSF of any change in his or the Approved Institution’s particulars through the Approved Institution Portal within 7 working days of such change.

Approved Institutions can identify the Child Development Account (CDA) member through the child’s name embossed on the CDA NETS card. If details on the NETS card is insufficient for verification, AI can further verify by asking parent to login to Baby Bonus Online for their child's CDA details.

Please note that an AI (excluding pharmacies) must verify and record the sibling relationship for CDA NETS transactions above $500 or recurring CDA GIRO transactions, which are incurred for the CDA member’s sibling.

The verification of the sibling relationship can be done, for example, by asking the parent to declare in writing the relationship between the member and the member’s sibling, or asking the parent to login to the Parent Portal via [Baby Bonus Online](Click “View/Update My Baby Bonus Details” > Click “View Statement” > “CDA Details”).

Alternatively, you may provide your children’s birth certificates for verification by the AI.