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Why is my access to Baby Bonus online denied after Singpass login is successful?
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Please note that only the child’s parents, Bank Account Holder and Child Development Account (CDA) trustee will have access to Baby Bonus Online (BBO). If you are an authorised party but were denied access to BBO, please email [MSF_Babybonus@msf.gov.sg] with the following details, so we can assist with your request:
1. Your log-in ID
2. The name of child and his/her birth certificate number
3. The e-services you would like to access on BBO
4. Date and time of your log-in
5. Screenshot of the error page
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