Baby Bonus Parent Portal Services and Approved Institution Portal may be under maintenance on 2nd and 4th Wednesday of the month, from 10pm to 1am (next day).
 
Please clear the cache of your browser and try to access Parent Portal Services again. 
 
If you still run into errors while accessing or using BBO, please email us at [msf_babybonus@msf.gov.sg] with the following details:

• Date and time when you encountered problems; 

• The operating system you are using 

• The browser type and version number 

• The name of the Internet Service Provider (ISP) (e.g. Starhub, Singtel, etc.) 

• The portal you are trying to access, i.e. the Parent Portal Services or Approved Institution Portal

• The service in the portal that you are accessing 

• The current URL of the browser,

• Screenshot of the messages or errors you encountered (if available)