I tried to make a refund using 'Refund to the Child Development Account (CDA) service'. It indicated, "the selected institution is not allowed to perform the refund request".
Approved Institutions using the 'Refund to the Child Development Account (CDA)' service for the first time must submit a one-time Direct Debit Authorisation (DDA) application to the bank through MSF. You can find the DDA form on the Baby Bonus Approved Institution Portal on MSF website.
You can send the DDA application form by post to:
Services Processing Officer
Ministry of Social and Family Development
Family Life Group (Services - Baby Bonus)
3 Bishan Place
#04-00, CPF Bishan Building
Singapore 579838
You do not need to complete any other forms for tracking of refunds or keep MSF informed of the refunds. You can keep track of your refunds by referring to your own corporate account after 2 weeks.
Related questions
Can the Baby Bonus Approved Institution (AI) make a refund in the CDA on behalf of parents for the payments made in cash?
I am currently overseas. How can I open a Child Development Account (CDA) for my child?
My child has been successfully enrolled for the Baby Bonus Scheme through LifeSG, but I could not open the Child Development Account (CDA) and Child Savings Account (CSA). What should I do?
If a Baby Bonus Approved Institution (AI) needs to update its bank account details, does it need to inform MSF?
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