Please note that only the child’s parents, Child Development Account (CDA) trustee and Child Savings Account (CSA) joint account holder will have access to Baby Bonus Parent Portal Services. If you are an authorised party but were denied access, please email [MSF_Babybonus@msf.gov.sg] with the following details, so we can assist with your request: 

1. Your log-in ID 
2. The name of child and his/her birth certificate number 
3. The e-services you would like to access on the Parent Portal Services 
4. Date and time of your log-in 
5. Screenshot of the error page