21 questions
Technical queries relating to the usage of Credits
Is there a limit on where the Large Family LifeSG credits can be spent?
Can unused Large Family LifeSG Credits be encashed or carried forward to the next year?
My transaction at the merchant was unsuccessful. Why does my credit balance on my digital wallet show that credits have been deducted?
Why am I not able to spend my cash credits even though the merchant accepts PayNow QR?
I am a merchant and I would like to refund a customer for a failed transaction where they had used the Large Family LifeSG Credits. How do I do this?
I am a merchant and my customer used the Large Family LifeSG Credits for a transaction. How do I verify the payee for the transaction?
How do I use the Large Family LifeSG Credits?
Can I transfer the Large Family LifeSG Credits to my spouse?
How can I check the expiry of the Large Family LifeSG Credits?
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