I am a merchant and my customer used the Large Family LifeSG Credits for a transaction. How do I verify the payee for the transaction?

Question

Accepted Answer

Payments utilising the Large Family LifeSG Credits will have the payee reflected as "MSF - Families" in the merchant’s bank statement.

To identify which customer the transaction came from, the merchant may direct the customer to check their Large Family LifeSG Credits transaction history on the LifeSG app and take a screenshot of the transaction, which will include the reference number for the transaction. This screenshot can then be sent to the merchant to match the reference number that the merchant received for the transaction.

I am a merchant and my customer used the Large Family LifeSG Credits for a transaction. How do I verify the payee for the transaction?

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