- You may use photocopies of approved permits together with supporting documents to clear your cargoes at the checkpoint.
How can I get the list of exchange rates for the purpose of declaring permits?
Please visit Singapore Customs website for more information on exchange rate.
How can I make GST payment for my postal articles?
For queries pertaining to postal articles, please visit the Singapore Customs website or SingPost website website.
How do I know whether my cargo is among the Controlled/Restricted items?
Please visit ICA website on Prohibited Goods and Controlled Goods for more information and the relevant competent authority.
How do I move my cargo from one Free Trade Zone to another?
Please visit Singapore Customs website for more information on cargo clearance.
What are the dutiable items?
Please visit Singapore Customs website for more information on dutiable goods.
What are the procedures to claim the overpaid GST?
Please visit Singapore Customs website for more information on GST.
What are the supporting commercial documents required for cargo clearance?
Please visit Singapore Customs website for more information on cargo clearance.
What should I do if my cargo clearance permit has expired?
Please visit Singapore Customs website for more information on cargo clearance permit.
Why has my original shipper's seal been replaced with a green seal bearing "Singapore Customs"?
The original shipper's seal was broken by ICA officer at the checkpoint for inspection of the container and its contents.
After inspection of a container, ICA reseals it with a Customs green seal to safeguard the integrity of the container. Every Customs Green Seal carry a serial number. You may call ICA at the respective checkpoint for confirmation.