- yuu Rewards Club is a new multi-brand loyalty app-based programme that the People's Association is a partner in. This rewards PAssion Members at more places and enables members to accumulate more rewards, faster. yuu Members will be able to earn points from a wide-ranging coalition of diverse and market-leading brands that Singaporeans know and love. These brands include BreadTalk, CS Fresh, Cold Storage, Giant, Guardian Health & Beauty, 7 Eleven, Mandai.com, Toast Box and many more, encompassing over 1,000 merchant touchpoints islandwide where yuu Members can earn points. To find out more about how to use yuu, download the App here. Watch more about the yuu Rewards Club here.
Where can I find my PAssion card CAN/LID number?
You can find your 16-digit CAN/LID Number printed on the back of your physical PAssion Card; OR
Login using SingPass via MyPAssion App, tap on the "e-Card" icon at the footer and tap on the drop-down arrow at "View Card Info" to view your card details. (PAssion Card Number and CAN/LID Number).
If you are still unable to retrieve your CAN/LID Number, you may wish to contact PA Contact Centre at 6225 5322 (8am to 6pm, Mondays to Sundays, excluding Public Holidays) or submit your feedback via www.pa.gov.sg/feedback for further assistance.
How can I contribute to the PAssion Cares programme?
yuu Members have the option to donate their yuu Points towards PAssion CARES under the Rewards section. Members can redeem in denominations of 20, 100 or 200 yuu Points and contribute towards doing good for the community.
More information on PAssion CARES, please refer to: https://www.onepa.gov.sg/passion-card/passion-card-membership/passion-card-faq
What are the benefits of YUU?
It's the best way to enjoy the many benefits of the yuu Rewards Club. With the App, you can:
Earn yuu Points and enjoy rewards at over 1000 places
Discover and enjoy exclusive offers
Redeem exciting Rewards with yuu Points
Offset purchases with yuu Points
Keep your yuu Rewards Club membership details up to date
Learn more about yuu App here.
Where can I earn and redeem YUU points?
yuu members get to enjoy a transparent earn rate of $1 spent = 1 yuu Point, with no cap or limit on the number of points that can be earned.
Rewards (in terms of yuu Points) can be earned by making a purchase at the participating stores including Cold Storage, CS Fresh, Giant, Guardian Health & Beauty, 7 Eleven, BreadTalk, Toast Box and many more. To find out more, please visit https://yuu.sg
yuu Members who pay with their PAssion POSB Debit Card also stand to earn at least 3x more points* ($1 = 3 points) on valid transactions made with yuu partner brands. To find out more, please visit www.posb.com.sg/passion.
Members can use their yuu Points to redeem rewards and vouchers in App or use their points to offset purchases, Pay with Points, instantly at selected outlets. Members will need a minimum of 200 points to Pay with Points. yuu Points stay valid for 2 years from the date of points awarded.
*During promotion period from 27 October 2022 till 31 January 2023, PAssion POSB Debit Card transactions at yuu participating stores can earn up to 16x points.
As a PAssion card member, do I still need to sign up for the YUU rewards club?
Yes. To earn Points through your purchases and redeem rewards, you'll need to sign up to yuu and link your PAssion Card on the yuu App.
Step 1: Follow the simple steps to sign up for the yuu Rewards Club via the yuu App
Step 2: On successful registration, you will be prompted to link your PAssion Card. Alternatively, tap on the PAssion brand logo on the yuu homepage > tap on "Link Account".
Step 3: Follow the step-by-step instructions to link your PAssion Card.
Watch the video introduction here
I am used to the tapformore process of tapping my card at the cashier to earn my points. Can I continue to tap my card to earn points?
Once you have linked your PAssion Card to your yuu account, you may continue to tap your PAssion Card to earn yuu Points when you make a purchase at selected yuu Partners, namely Cold Storage, CS Fresh, Giant, Guardian and 7-Eleven. However, you will need to download the yuu App and link your PAssion Card by 30 April 2023 to view and use your yuu Points.
I do not have a smartphone to download the YUU app, what do I do?
You may approach your nearest CCs for assistance to register your yuu Account offline and complete the process of linking your PAssion Card to your yuu Account. Rest assured you can continue to tap your PAssion Card to earn yuu Points when you make a purchase at selected yuu Partners including Cold Storage, CS Fresh, Giant, Guardian and 7-Eleven.
I am unable to link my PAssion card CAN number in the YUU app. What should I do?
If you see the above error message, it's possible that you have entered the wrong CAN/LID Number. Please refer to the back of your physical card or via MyPAssion App, tap on the "e-Card" for the CAN/LID Number.
If the CAN Number you have entered is correct, it could be due to other possible reasons such as the CAN Number has been deactivated, the date of birth does not match or you have just applied for the PAssion Card and the CAN Number has not been activated yet. If your date of birth is incorrect and you have Singpass login, you can log in using Singpass via www.onepa.gov.sg, go to "Account - Profile", select the "Pencil" icon on My Profile tab to edit and click on "Retrieve Myinfo from Singpass" button to update your particulars such as date of birth.
Please contact PA Contact Centre hotline at 6225 5322 for further assistance.
Where can I use my physical PAssion card to earn YUU points?
You can earn yuu Points by tapping your physical PAssion Card at DFI Retail Group's participating stores (CS Fresh, Cold Storage, Giant, Guardian Health & Beauty, 7-Eleven except airport stores) when you make a purchase. To view and use yuu Points earned, you will have to download and sign up on the yuu App and link your PAssion Card.
Exclusions include purchases made at airport stores, statutory services and products, DFI Retail Group vouchers, newspapers, magazines, tobacco and infant milk formula products.
I have gotten a replacement PAssion card. Do I have to relink my replacement card, or will it be auto linked to my YUU account?
No, you are not required to link your replacement card to your yuu Account. It will be automatically linked to your yuu Account.
I have lost my card and the card has been blacklisted, will still be able to link my card if I have not signed up for YUU account?
If you have not signed up for yuu Account and link your PAssion Card yet:
You will not be able to link the blacklisted card to your yuu Account.
You may proceed to link your replacement card when you have signed up for your yuu Account.
I am facing problems linking my PAssion card to my YUU account. What should I do?
Please try again later as you might be facing issues due to high traffic. in the meantime you will continue to earn yuu Points with your PAssion card if you scan your PAssion card upon checkout with yuu Partners (CS Fresh, Cold Storage, Giant, Guardian Health & Beauty, 7-Eleven except airport stores). Please follow our yuu SG social accounts to see the latest updates or you may try again later.I'm unable to use my linked PAssion card to earn/redeem YUU points. Why is this so?
Do check that your PAssion membership is active and you have linked it to your yuu Account successfully. Tap on the PAssion brand logo at the App homepage and you can see if your PAssion Card is linked to your yuu Account. You will be able to see "Account Linked".
If you are still encountering issues, please go to the yuu App homepage, tap "Me" at the bottom navigation bar > "Customer Service" to reach out to our Customer Service Team for further assistance.
Will my YUU points expire when my PAssion membership has expired?
No, the points in your yuu account will remain even if your PAssion membership has expired. The expiry of yuu Points will be based on two (2) years from the date of Points awarded.