- In January 2023, every Singaporean household can claim $300 in CDC Vouchers. This is part of the enhanced support under the Assurance Package to help cushion the impact of additional Goods & Services Tax (GST) for Singaporean households and the $1.5 billion Support Package announced in October 2022. The value of the vouchers will be allocated equally (i.e., $150 each) to be spent at participating heartland merchants and hawkers, or at participating supermarkets. Singaporean Households have until 31 December 2023 to claim and spend their CDC Vouchers 2023.
What are the key benefits of signing up?
With the roll-out of the CDC Vouchers Scheme, participating merchants and hawkers can expect the following:
No Commissions or fees
No need to count physical vouchers
*Merchant would need to ensure bank account/PayNow proxy (handphone, NRIC or UEN) provided to PA are accurate in order to achieve the reimbursement timeline.
To enable this, merchants will use the RedeemSG Merchant app to easily accept vouchers and tally transactions. CDC Ambassadors will assist participating merchants and hawkers to successfully onboard the CDC Vouchers Scheme.
What are the steps to come onboard the scheme?
There are two (2) key stages of participation:
1) Stage 1 - Register your interest with
the CDC Ambassadors, or
b) the Digital Ambassadors from the SG Digital Office,
c) register your interest with your CDC (https://vouchers.cdc.gov.sg/merchants/info/#merchantreginterest)
2) Stage 2 - A CDC Ambassador will get in touch with you for the sign up and onboarding. Training will be provided during the onboarding process.
I was approached by individuals claiming to be Ambassadors for the CDC Vouchers Scheme. How can I verify that they are authorised personnel?
To assist merchants in the registration of interests and onboarding process, IMDA's Digital Ambassadors and CDC Ambassadors are deployed island-wide. The IMDA's Digital Ambassadors can be identified by the uniform and button badge that they will be wearing during deployment and can be identified by the official lanyard and button badge during deployment as shown below.
More information available here: https://vouchers.cdc.gov.sg/merchants/faq/
How will customers know that they can use the vouchers at my place of business?
All participating merchants and hawkers will be featured on go.gov.sg/cdcvouchersmerchants so residents can conveniently search for shops nearest to them. You are required to prominently display the CDC Voucher decal at their stall / shop front for visibility to customers.
How can I get more information about the CDC Vouchers Scheme?
Please visit the CDC website https://vouchers.cdc.gov.sg
How can I register interest to participate in the CDC Vouchers Scheme?
Please register your interest with your CDC using the respective CDC forms below. To find out which CDC your stall falls under, please key in your postal code using the district locator. An officer will be in touch with you within 14 calendar days upon submission of the form on the status of your registration.
Central Singapore CDC https://go.gov.sg/csmerchantreg
North East CDC https://go.gov.sg/nemerchantreg
North West CDC https://go.gov.sg/nwmerchantreg
South East CDC https://go.gov.sg/semerchantreg
South West CDC https://go.gov.sg/swmerchantreg
In case of enquiries, please contact our hotline at 6225 5322. The operating hours of our hotline are:
8am to 6pm, Mondays to Sundays, except Public Holidays (PH)
8.00 am to 1.00 pm on eve of the 3 public holidays, namely New Year, Chinese New Year and Christmas
How can I check my application status after I have submitted my interest to participate?
If you have submitted your application and have not received a reply after 14 calendar days from the date of submission, please contact your respective CDCs to check on the status of your application. We seek your patience as our Ambassadors are reaching out to a large number of merchants progressively in the next few months.
Central Singapore CDC - email@example.com
North East CDC - firstname.lastname@example.org
North West CDC - email@example.com
South East CDC - firstname.lastname@example.org
South West CDC - email@example.com
I had previously participated as a merchant in CDC Vouchers 2021 and 2022. Do I auto-qualify or do I still need to register to join CDC Vouchers Scheme 2023 and future tranches? Also will I receive the $30 onboarding incentive again for CDC Vouchers Scheme 2023 and future tranches?No, there is no need to register again to participate in CDC Vouchers 2023 if you have already been onboarded to the two previous CDC Vouchers schemes. Our CDC Ambassadors will reach out to you to update on the new scheme and provide the welcome letter.
What do I need to prepare to sign-up and onboard as a new participating heartland merchant/hawker?During the sign-up process, we will obtain your business contact information (such as bank account details, contact information and UEN used by your business). If you wish to provide other personal information to us (such as your NRIC No.), we may accept the information. You will need to prepare supporting documents for your bank account or PayNow proxy (handphone, NRIC or UEN), depending on which mode of payment was chosen. If you are an iPhone user, please also prepare your Apple ID and password on hand as you will need this to be able to download the RedeemSG Merchant app to accept the CDC Vouchers.