- Yes, a softcopy of the LON (where available) can be found under “Documents” in an educator’s ONE@ECDA account. Educators can login to ONE@ECDA using their SingPass or ONE@ECDA account to locate and print their LON.
Is it true that all foreign staff is not eligible for SingPass?
No. It will depend on the type of pass they are holding on. Centre is encouraged to check the eligibility of SingPass.Which location is most suitable/profitable for setting up an Early Childhood Development Centre?
Generally, there is a greater demand for Early Childhood Development Centres (ECDC) in and around newer housing estates that have young families. ECDA does not recommend any specific location for setting up an ECDC. You should conduct your own demand assessment of the area where you wish to set up an ECDC.How much capital is required to set up an Early Childhood Development Centre?
The amount of capital needed to set up an Early Childhood Development Centre (ECDC) varies based on multiple factors such as the size of the centre, number of staff employed and the type of premises. It also depends on how the operator makes use of available resources to set up the centre.I am an educator who does not have a ONE@@ECDA account. My centre has registered me in ONE@ECDA but I am not able to login to ONE@ECDA portal.
For Foreigner, please setup your ONE@ECDA account before logging in using your FIN No and password. For Singapore Citizen/PR, please login using your SingPass. If you are unable to login to ONE@ECDA portal, please use the virtual assistant, Ask Jamie to submit your issues.My Centre Administrator has left the centre. How do I terminate his/her access to ONE@ECDA?My Centre Administrator has left the centre. How do I terminate his/her access to ONE@ECDA?
To revoke a Centre Administrator’s account,centres canfill up the[Centre Administrator form].
Due to data security in ONE@ECDA, please note that only the Key Appointment Holder can authorise the creation of administrators via the form. The Key Appointment Holder will be required to login via CorpPass to complete the form.
This form can also be found at ECDA website: [https://www.ecda.gov.sg/Operators/Pages/ONE@ECDA.aspx] . After which, ECDA will process the application within 5 working days on the creation/revocation of centre administrator account.
Can Principal who is under probation perform disciplinary action or make decision for the centre?
It is the centre’s employment policy.A number of centre administrators are not able to login to ONE@ECDA. They encountered error when logging in ONE@ECDA. The error message shows “You do not have an access”. Why is that so?
There are 2 possible reasons:
1. They may not have been nominated and authorized to act on behalf of the centre as a Centre Administrator in ONE@ECDA.
2. Their account have been disabled due to inactivity over a period of time. For either scenarios, please advise them to fill up the [Centre Administrator form].
Due to data security in ONE@ECDA, please note that only the Key Appointment Holder can authorise the creation of administrators via the form. The Key Appointment Holder will be required to login via CorpPass to complete the form This form can also be found at ECDA website: [https://www.ecda.gov.sg/Operators/Pages/ONE@ECDA.aspx]
After which, ECDA will process the application within 5 working days on the creation/revocation of centre administrator account.
Centre principal has registered the staff but could not find the staff name in the system. How can do we proceed?
If the staff cannot be found, either one of the following might be the cause: · No employment application was submitted to ECDA · Employment application has been submitted but not acknowledged by the staff yet · Employment application has been submitted by centre, acknowledged by staff but pending approval from ECDA. Centre Principal can check status of application under Search->Application and select type of application (e.g. Employment).What if Educators have not received the Course Placement Letter (CPL) for the course that they have applied for?
The Course Placement Letters (CPLs) will be sent the next morning after the registration closing date at 9.00am. Educator’s training status will be updated to “Enrolled” upon the trigger of the CPLs. CPL will be sent to the email address reflected in the personal particulars of registered participant. Centre and/or HQ Administrators are also copied in the email. Educators, Centre and/or HQ Administrators may wish to check if the email was placed in the Junk Email folder. However, please note that any Continuing Professional Development (CPD) course email triggered by ONE@ECDA will not be received if : Educators do not a valid email address in ONE@ECDA system. Educators, Centre and/or HQ Administrators are advised to check their emails for the CPL at least 14 calendar days before the class start date. Educators, Centre and/or HQ Administrators must ensure that all employment and personal details (e.g. email addresses) in ONE@ECDA are valid, updated and verified.Can programme staff choose not to allow their current centres to access their ONE@ECDA account?
Access to ONE@ECDA is granted to centres to do the following: * Submit the employment applications for staff as part of licensing/regulations requirements * Apply for teacher certification for their staff * Update the employment details of staff * Nominate their staff for CPD courses supported by ECDA * Approve the applications of staff to attend CPD courses supported by ECDA Therefore so long as a staff is employed by a centre, the centre will need to have access to the staff’s records. If a staff has concerns, he/she can write in to ECDA through our virtual assistant, Ask Jamie.If a staff resigns, are centres expected to update the information in ONE@ECDA? What is the timeline given to centres?
Centres will need to update the information in ONE@ECDA within 28 days of change, in accordance with licensing requirements. Either the centre administrator or the staff can update the last day of service under Employment details. Once the details are updated, the other party will receive an email notification to confirm that the date of last day of service is correct before the date is updated in the system. However, if no confirmation is received within 7 calendar days, the date will be automatically updated in the system.My teacher has forgotten her SingPass and is unable to log on to ONE@ECDA. What can she do?
If you have forgotten your SingPass password, please call 66430555 or email to SingPass Helpdesk at[support@singpass.gov.sg].
Must the financial statements of a child care centre run by private limited company be audited even it qualifies for audit exemption under ACRA's regulations?
This issue falls under ACRA's purview. You may contact ACRA at 6248 6028 or Ask ACRA at https://www.acra.gov.sg/contact-us].
Must the financial statements of a child care center run by private limited company be audited even if it qualifies for audit exemption under ACRAs regulations?
This issue falls under ACRA's purview. You may contact ACRA at 6248 6028 or Ask ACRA at [https://www.acra.gov.sg/contact-us].