For deaths that occur after 29 May 2022, only digital death certificates will be issued. You can provide the digital death certificate to HDB/banks who require you to submit the death certificate. Agencies who receive digital death certificates from NOK can verify these death certificates by scanning the QR code printed at the bottom right of the digital death certificates or visit https://go.gov.sg/ica-verify-edc.

You can download the digital death certificate from My Legacy website if the person has passed within 30 days from the date of issuance of death.

Please check if you have entered the information - i.e. death certificate number, date of death and deceased's NRIC number correctly.

If you have the Confirmation of Death number but do not have the death cert number, you should contact the doctor or hospital to ask for the death cert number, as the doctor may have overlooked to input the Confirmation of Death number into the system.

In the absence of a death certificate, you can use the Confirmation of Death document to arrange for the funeral and apply for cremation/burial. If you do not have this document, please approach the doctor/hospital for it.

If the doctor has already certified the death online, you may try to download the digital death certificate 24 hours later.

If the digital death certificate still cannot be downloaded, you may contact ICA at ICA_DPU_RBD@ica.gov.sg for assistance.

Digital death certificates are only issued for deaths which occurred after 29 May 2022. If you need a copy of your late NOK's death certificate, you can apply for a death extract online via https://go.gov.sg/ica-extracts. Please note you would be required to provide the following information of your late NOK:

1. Full name,

2. Date of death and,

3. Singapore death certificate number or NRIC number

You can also find more information regarding the application of a death extract here: https://www.ica.gov.sg/documents/death/apply_extract

Please check if you have entered the information - i.e. death certificate number, date of death and deceased's NRIC number correctly.

If you have the Confirmation of Death number but do not have the death certficate number, you should contact the doctor or hospital to ask for the death certficate number, as the doctor may have overlooked to input the Confirmation of Death number into the system. In the absence of a death certificate, you can use the Confirmation of Death document to arrange for the funeral and apply for cremation/burial.

If you do not have this document, please approach the doctor/hospital for it. If doctor has already certified the death online, you may try to download the digital death certificate 24 hours later. If the digital death certificate still cannot be downloaded, you may contact ICA at ICA_DPU_RBD@ica.gov.sg for assistance.

For deaths that happened overseas, the deceased's next-of-kin should register the death and obtain a death certificate from the foreign authorities in the country where the person had passed on. After that, you may report the death to ICA with the foreign death certificate. For more information, please refer to https://www.ica.gov.sg/documents/death/death_overseas

You may report the presumption of death to ICA online at https://go.gov.sg/ica-death-presumption.

You may contact ICA at ica_dpu_rbd@ica.gov.sg on this request.

There is no need to go to a police station to report death. Death is registered automatically when the doctor certifies the death online. If death is certified after operating hours, you can either:

1. Seek assistance from friends/family/volunteers to download/print a copy of the digital death certificate from My Legacy on their behalf; or

2. Let the certifying doctor know that you require a hard copy. The certifying doctor/hospital would either issue a printed copy of the digital death certificate or a written document known as Confirmation of Death that provides the death certification details After settling the post-death matters, you can download/print the digital death certificate from My Legacy if required.

All deaths in Singapore will be certified by a registered doctor. If the doctor is unable to determine the cause of death or if the death is an unnatural one, the doctor should report the death to the police for investigations. You may refer to the following https://mylegacy.life.gov.sg/when-death-happens/report-the-death/ for more information.