If the next-of-kin (NOK) do not have a smart phone, can they proceed to police station to report death when the doctor certified death at home?
There is no need to go to a police station to report death. Death is registered automatically when the doctor certifies the death online. If death is certified after operating hours, you can either:
Seek assistance from friends/family/volunteers to download/print a copy of the digital death certificate from My Legacy on their behalf; or
Let the certifying doctor know that you require a hard copy. The certifying doctor/hospital would either issue a printed copy of the digital death certificate or a written document known as Confirmation of Death that provides the death certification details After settling the post-death matters, you can download/print the digital death certificate from My Legacy if required.
Related questions
If their godparents who have no next-of-kin passed on next time, how to apply for death certificate?
How can the next of kin submit the digital death certificate to HDB and banks if they are requesting an "original" hardcopy?
How do I know that the death has been registered if I do not need to register the death? How do I obtain a death certificate?
What do I do if I cannot download the digital certificate with the Confirmation of Death number?
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