12 questions
Guidelines, Processes, Timeline - Refund
How do I initiate a refund?
The individual cancels the course with the Training Provider (TP) but did not cancel the SkillsFuture Credit (SFC) claim in his/her MySkillsFuture Portal before the course start date. What should the TP do if the SFC claim has been disbursed?
What is a refund request?
Can I get a refund for the credit that I have used for a course if I am unable to attend the course or did not complete the course?
Can I get a refund for the credit that I have used for a course, which has been cancelled by the Training Provider?
Can I initiate a refund?
How do Training Providers (TPs) refund the SkillsFuture Credit (SFC) to the individual, if required?
How do I view and make payment for a refund request made by SkillsFuture Singapore (SSG)?
What are the payment modes available for me to do a refund?
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