How do Training Providers (TPs) refund the SkillsFuture Credit (SFC) to the individual, if required?

TPs should initiate a refund request via Training Partners Gateway. Reinstatement of refunded SFC to individuals will be evaluated on a case-by-case basis. TPs should not refund the SFC in cash to the individual under any circumstances after course start date.
This information is sourced from SKILLSFUTURE
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