Can I get a refund for the credit that I have used for a course if I am unable to attend the course or did not complete the course?
If you are unable to attend the course, please cancel your claim submission at least 1 day before the course start date. If your claim has been paid, please contact your Training Provider (TP) to make the refund to SkillsFuture Singapore (SSG). SSG will reinstate the refunded amount back into your SkillsFuture Credit (SFC) account. If your course has started and you are unable to complete it, please contact the Training Provider TP for information about the TP's refund policy.
This information is sourced from SKILLSFUTURE
Related questions
Can I get a refund for the credit that I have used for a course, which has been cancelled by the Training Provider?
The individual cancels the course with the Training Provider (TP) but did not cancel the SkillsFuture Credit (SFC) claim in his/her MySkillsFuture Portal before the course start date. What should the TP do if the SFC claim has been disbursed?
The Training Provider insists that I pay cash up-front for a course that is eligible for SkillsFuture Credit (SFC). Is this allowed?
What if the individual fails the assessment? Does the Training Provider (TP) need to refund the SkillsFuture Credit (SFC) to the individual?
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