To initiate a refund:

a) Under "Claim Application", select the claim that you wish to initiate a refund.

b) Click "View More".

c) Click "Refund" to initiate a refund.

d) Select the appropriate refund reason from the dropdown option.

e) Make payment via eNets.

Please note that once you have submitted your refund payment successfully, you can no longer make a refund for that same claim.

This information is sourced from SKILLSFUTURE