- A physical card is required to borrow items from NLB. As no physical card is issued to supplementary PAssion members you may wish to consider applying for a PAssion Card at $10.
What is this NLB and PAssion card tie-up about?From 1 January 2020, all PAssion Cardholders (restricted to that are Singaporeans and Singapore PRs only) are extended the NLB Partner Membership which entitles them to borrow up to 24 library items with no additional fees or charges. The expiry date of the NLB Partner Membership will correspond to the expiry date of the PAssion Card membership.
What are the benefits of the NLB partner membership?
NLB Partner Membership entitles PAssion Cardholders to borrow up to 24 library items. You can borrow audio books and more. (Types of Membership)
Do I need to pay for the NLB partner membership? How do I sign up for the NLB partner membership?
NLB partner membership is free of charge for all Singaporean/Singapore PR PAssion Members. To PAssion Members are eligible to upgrade their your existing library membership after a valid please login here. For PAssion Members who are non-library members, you may login with your Singpass at the NLB membership registration page to register for the NLB Partner membership.
You can also register by LifeSG.
I have a few PAssion cards (black, silver, co-brand cards etc). Am I entitled to NLB partner membership per card?
Only 1 NLB Partner Membership per PAssion Cardholder (regardless of type, e.g. Co-branded, Grassroots, Normal, Black) is allowed. Regardless of the number of PAssion Cards you have, you are entitled to only 1 NLB Partner Membership based on your NRIC as the unique ID.
What do I do if I have lost my PAssion card?You will need to report the loss of your PAssion Card to both NLB and PA by contacting the following: a) get in touch with PA Contact Centre at 6225 5322. b) email National Library Board (NLB) at email@example.com to report the loss of the card.
I have lost my PAssion card and made a new one with a new expiry date. Will my NLB partner membership expiry date be updated?
Yes, it will be updated to the expiry date of the new PAssion Card 7 working days after receipt of the new card.
If I have a few PAssion cards, what will be the expiry date of my NLB partner membership?
The expiry date of your NLB Partner Membership will be based on the card that provides the latest possible expiry date. So, for example, if you have one PAssion Card that expires in February 2023 and another PAssion Card that lasts till August 2022, then the expiry date of your NLB Partner Membership will be taken as February 2023.
Can I use my PAssion card to collect book/AV reservations?
Yes, you can collect reserved items at the Reservation Lockers.
Can I use my PAssion card to pay fines?
Yes, you can pay your fines at the Book Borrowing Stations or Reservation Lockers, or online at www.nlb.gov.sg.