If I have changed my enrolled clinic, can my current family clinic view my previous Health Plan?
Yes, your current family clinic will be able to view your past Health Plans co-developed with your previous family clinic.
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Yes, your current family clinic will be able to view your past Health Plans co-developed with your previous family clinic.
A digital summary of your Health Plan can be viewed and accessed on the HealthHub app after your first consultation.
Follow the steps below to view your Health Plan in HealthHub.
For recommended health programmes offered by community partners, you can use the direct link function within the HealthHub app to access Healthy 365 app conveniently and see what activities are available near you. Alternatively, you may download the Healthy 365 app from your app store.
If you do not have a smartphone to access the HealthHub app, you may request your clinic to print out a copy of your Health Plan for you.
Your family clinic will have an annual check-in with you based on your Health Plan and to discuss any changes or next steps you wish to take. If you have chronic conditions, you can expect to have more frequent check-ins with your family clinic as guided by the care protocols and based on your doctor's assessment.
You will receive 3,000 Healthpoints (worth $20) that will be credited into your Healthy 365 app account, upon successful completion of your first Health Plan consultation.
If you do not have a Healthy 365 account, please create an account within 12 months of completing the first Health Plan consultation, otherwise the 3,000 Healthpoints will expire.
For step-by-step guide on how to set up your Healthy 365 account, please refer to Healthy 365: Download and Sign Up (youtube.com)
Once your Healthpoints are credited into your Healthy 365 account, they will remain valid for 6 months.
Your Healthpoints summary details (including its expiry date) can be found under the “My Wallet” tab in the Rewards section of Healthy 365 app.
For more information, please visit https://go.gov.sg/hpbrewardsfaqs
After completing your first Health Plan consultation, the Healthier SG clinic typically submits the Health Plan within 3 days from your consultation date. As such, it may take 3 to 5 days for your Healthpoints to appear on Healthy 365 (H365).
If you have not received your Healthpoints 5 days after your Health Plan is reflected in your HealthHub app, you can inquire about the Health Plan submission and Healthpoints disbursement by calling the MOH Hotline at 6325 9220
The OQ is designed for a one-time response. You may view the completed OQ through HealthHub, but you will not be able to edit the responses after submission.
If you have responded wrongly to the OQ, please inform your doctor during your first Health Plan consultation since the responses are meant to facilitate the consultation.