16 questions
General Information
SMS notifications are changing from 31 August 2025. What’s affected?
What refunds will be provided, and how do I receive them?
I forgot my Singpass password. What should I do?
My family member or I don't have PayNow. How can we receive refunds?
What's the reason for switching to MyActiveSG+?
I'm trying to log in to MyActiveSG+ via Singpass. Why can't I approve the sign-in request on the Singpass app?
What features have been impacted by the move from the ActiveSG app to MyActiveSG+?
Do I still need to verify my child on MyActiveSG+ before linking them to my account?
Why are you launching a balloting system for booking of slots?
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