The old ActiveSG app and system served us well for many years, but that contract was expiring. We chose to rebuild in-house for more control over the system, and to allow us to take action on critical issues like bots and scalping of courts. 

We also decided on a website for a few reasons:

1. Wider reach: A website allows you to access our services without having to download another app.

2. Easier updates: Updates to the web app happen automatically, so you'll always have the latest features and bug fixes without needing to download anything.

3. Convenience: A website doesn't take up any space on your mobile device. You can simply access it through your browser bookmark or saved shortcut.

We believe this switch will provide a smoother and more convenient experience for you.