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ActiveSG

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Receiving refunds
Receiving refunds
Linking your children
Linking your children
Using new pool gantries
Using new pool gantries
Seniors aged 65 and above
Seniors aged 65 and above
Checking gym capacity
Checking gym capacity
Paying on MyActiveSG+
Paying on MyActiveSG+
Booking and balloting
Booking and balloting
Singpass and OTP issues
Singpass and OTP issues
Receiving refunds
Receiving refunds
Linking your children
Linking your children
Using new pool gantries
Using new pool gantries
Seniors aged 65 and above
Seniors aged 65 and above
Checking gym capacity
Checking gym capacity
Paying on MyActiveSG+
Paying on MyActiveSG+
Booking and balloting
Booking and balloting
Singpass and OTP issues
Singpass and OTP issues

Topics


Help articles

I have a valid pass. How do I enter the pool or gym if I did not bring my mobile phone?

Updated 1y ago
162

My child is under 15 years old without a phone. How will they use gantries at the pool?

Updated 8mo ago
61

Can I see how crowded my gym is before going?

Updated 8mo ago
44

I’m a Singaporean, 65 years old and above. How do I enter ActiveSG pools and gyms?

Updated 8mo ago
495

Which pools are gantries ready at?

Updated 3mo ago
246

How do I link my child to my account?

Updated 2y ago
197

What happened to the previous ActiveSG app?

Updated 1y ago
147

How do I pay on MyActiveSG+ without MyCash?

Updated 2y ago
120

How are slots for ballots and bookings released on MyActiveSG+?

Updated 2y ago
103

SMS notifications are changing from 31 August 2025. What’s affected?

Updated 12mo ago
102


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