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ActiveSG

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Singpass and OTP issues
Singpass and OTP issues
Booking and balloting
Booking and balloting
Paying on MyActiveSG+
Paying on MyActiveSG+
Checking gym capacity
Checking gym capacity
Seniors aged 65 and above
Seniors aged 65 and above
Using new pool gantries
Using new pool gantries
Linking your children
Linking your children
Receiving refunds
Receiving refunds
Singpass and OTP issues
Singpass and OTP issues
Booking and balloting
Booking and balloting
Paying on MyActiveSG+
Paying on MyActiveSG+
Checking gym capacity
Checking gym capacity
Seniors aged 65 and above
Seniors aged 65 and above
Using new pool gantries
Using new pool gantries
Linking your children
Linking your children
Receiving refunds
Receiving refunds

Topics


Help articles

I have a valid pass. How do I enter the pool or gym if I did not bring my mobile phone?

Updated 2y ago
165

My child is under 15 years old without a phone. How will they use gantries at the pool?

Updated 10mo ago
64

Can I see how crowded my gym is before going?

Updated 9mo ago
47

I’m a Singaporean, 65 years old and above. How do I enter ActiveSG pools and gyms?

Updated 9mo ago
502

Which pools are gantries ready at?

Updated 5mo ago
279

How do I link my child to my account?

Updated 2y ago
205

What happened to the previous ActiveSG app?

Updated 2y ago
149

How do I pay on MyActiveSG+ without MyCash?

Updated 2y ago
122

How are slots for ballots and bookings released on MyActiveSG+?

Updated 2y ago
111

SMS notifications are changing from 31 August 2025. What’s affected?

Updated 1y ago
103


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