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ActiveSG

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Singpass and OTP issues
Singpass and OTP issues
Booking and balloting
Booking and balloting
Paying on MyActiveSG+
Paying on MyActiveSG+
Checking gym capacity
Checking gym capacity
Seniors aged 65 and above
Seniors aged 65 and above
Using new pool gantries
Using new pool gantries
Linking your children
Linking your children
Receiving refunds
Receiving refunds
Singpass and OTP issues
Singpass and OTP issues
Booking and balloting
Booking and balloting
Paying on MyActiveSG+
Paying on MyActiveSG+
Checking gym capacity
Checking gym capacity
Seniors aged 65 and above
Seniors aged 65 and above
Using new pool gantries
Using new pool gantries
Linking your children
Linking your children
Receiving refunds
Receiving refunds

Topics


    Help articles

    I have a valid pass. How do I enter the pool or gym if I did not bring my mobile phone?

    Updated 6d ago
    170

    My child is under 15 years old without a phone. How will they use gantries at the pool?

    Updated 6d ago
    73

    Can I see how crowded my gym is before going?

    Updated 6d ago
    51

    What programmes and concessions are available for seniors?

    Updated 6d ago
    512

    Which pools are gantries ready at?

    Updated 6d ago
    336

    How do I link my child to my account?

    Updated 6d ago
    221

    What happened to the previous ActiveSG app?

    Updated 6d ago
    156

    How do I pay on MyActiveSG+ without MyCash?

    Updated 6d ago
    132

    How are slots for ballots and bookings released on MyActiveSG+?

    Updated 6d ago
    120

    SMS notifications are changing from 31 August 2025. What’s affected?

    Updated 6d ago
    104


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