22 questions
Facility Booking
When are non-peak hour slots released for booking?
When are peak hour slots released for balloting?
How soon will I know my ballot results?
Can I make changes to my slots after payment?
How do I ballot for and book slots on MyActiveSG+?
I ran out of credits on my account, can I use ActiveSG credits belonging to one of my children to pay for my booking or ballot?
Can I use my child’s ActiveSG credits when I book or ballot for a facility on their behalf?
Can I use ActiveSG credits belonging to one of my children to pay for another child’s booking or ballot?
I did not receive an SMS and/or email notification for my child's booking or ballot. Why?
Need more help?
Get in touch