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Singpass

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How can we help?

Quick links

Set up Singpass app
Set up Singpass app
Create passkey
Create passkey
Reset password
Reset password
Register an account
Register an account
Update mobile number
Update mobile number
Update address
Update address
Suspend account
Suspend account
Retrieve Singpass ID
Retrieve Singpass ID
Set up Singpass app
Set up Singpass app
Create passkey
Create passkey
Reset password
Reset password
Register an account
Register an account
Update mobile number
Update mobile number
Update address
Update address
Suspend account
Suspend account
Retrieve Singpass ID
Retrieve Singpass ID

Topics


      11 articles in

      How can I use Singpass Face Verification?

      Updated 2y ago
      1837

      Why is my Singpass Face Verification unsuccessful?

      Updated 26d ago
      566

      I have been logging in to services using Singpass 2FA. Why am I suddenly prompted to perform an additional security verification using Singpass Face Verification for logins?

      Updated 2y ago
      190

      How do I set up Singpass Face Verification as my Two-Factor Authentication (2FA) method?

      Updated 2y ago
      153

      What is Singpass Face Verification?

      Updated 2y ago
      65

      Does Singpass collect biometric data during the use of Singpass Face Verification?

      Updated 2y ago
      30

      What if my facial features change due to personal reasons or unforeseen circumstances (e.g. cosmetic surgery, accident, etc.)?

      Updated 2y ago
      21

      What are my alternatives if I do not own a device with a front-facing camera to perform Singpass Face Verification?

      Updated 26d ago
      16

      Why is Singpass Face Verification mandatory?

      Updated 1y ago
      12

      Will someone who looks a lot like me, or a twin, be able to impersonate me?

      Updated 2y ago
      6


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