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I have changed my mobile number. How do I update it in Singpass?

Change mobile phone number

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To update your mobile number, there are several options:

 
Option 1: Update Profile

  • Visiting Singpass User Portal (click https://go.gov.sg/singpass-login)

  • Login to Singpass User Portal using

    • Singpass App - Scan QR

    • Singpass Face Verification - Click Password Login, enter your user ID and password followed by performing a Singpass Face Verification

    • Singpass SMS 2FA (if you still have access to your old mobile number) - Click Password Login, enter your user ID and password followed by performing SMS 2FA.

  • Once logged in, you can select 'Update Profile' icon to update your new mobile number.

 
Option 2: Not my mobile number

  • Visiting Singpass User Portal (click https://go.gov.sg/singpass-login)

  • Login to Singpass User Portal - Click Password Login, enter your user ID and password

  • At the SMS OTP screen, click on "Not my mobile number" and follow the screen's instructions to update your mobile number

 
Option 3: Visit Singpass counters

  • Visit any of our Singpass counter (click https//go.gov.sg/singpass-counters for counter locations) to seek assistance to update your mobile number

  • Please bring along the necessary document for verification, such as your original NRIC or FIN card.


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