25 questions
Access
My child has already registered for Primary 1 and secured a place at a primary school. Why do I have no access to PG / Why am I unable to see this child's profile in PG?
Why can I only view one year's worth of posts? How do I view posts older than one year?
Are there different access levels in Parents Gateway?
I encounter an error when attempting to submit the Student Details Form (SDF) via the portal, what should I do?
How do I contact the Parents Gateway helpdesk?
How long will I have access to PG? How long will my child's information be stored in PG?
My child has recently been transferred to another school. However, the name of the former school continues to be reflected on Parents Gateway. Why is this so?
My child is registering for Primary 1 this year. When will I have access to Parents Gateway?
Can parents of students at Institutes of Higher Learning (eg. Polytechnics and Universities) access Parents Gateway?
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