25 questions
Access
My child has already registered for Primary 1 and secured a place at a primary school. Why do I have no access to PG / Why am I unable to see this child's profile in PG?
I encounter an error when attempting to submit the Student Details Form (SDF) via the portal, what should I do?
My child has recently been transferred to another school. However, the name of the former school continues to be reflected on Parents Gateway. Why is this so?
How can I give someone else access on PG? (e.g. grandparent, aunty, older sibling)
If I have more than 1 child, do I require multiple accounts?
Can parents of students at Institutes of Higher Learning (eg. Polytechnics and Universities) access Parents Gateway?
My child is registering for Primary 1 this year. When will I have access to Parents Gateway?
How do I download the Parents Gateway app?
My child/ward just graduated from Secondary School and is waiting for his results to register for a place in a Junior College. Why did his profile disappear from my app?
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