My child has already registered for Primary 1 and secured a place at a primary school. Why do I have no access to PG / Why am I unable to see this child's profile in PG?
After the end of the Primary 1 Registration Exercise, MOE will onboard parents of incoming P1 students to PG in October.
Should you not have access on PG after this round of onboarding, we seek your understanding to wait till the end of November. Only then can schools update your records in the school database and you will be granted access to PG the following day. In the event that you are still unable to access PG in early December, please approach the school.
Related questions
My child is registering for Primary 1 this year. When will I have access to Parents Gateway?
Do I need access to PG to register my child for Primary 1?
If my child is in a pre-school, will I have access to Parents Gateway?
Why has my child's profile suddenly disappeared? Why do I suddenly not have access on PG?
Need more help?
Get in touch