How do I register for a user account on onePA?
You will need a Singpass account to sign-in before you can proceed to create a user account with onePA.
The system will prompt you to create a onePA account, if applicable.
How do I log-in to onePA portal?
The Login with Singpass button can be found at the top menu header bar
Clicking it will prompt you to log in with your Singpass via password login or the Singpass mobile app.
Upon successful login, you shall be automatically redirected back to onePA.gov.sg.
What are the benefits of registering for a user account on onePA?
The onePA user account enables you to:
view your transaction history,
view membership renewal information & renew membership,
view customised promotions upon login,
download and reprint receipts,
change personal particulars and preferences,
pay for any outstanding products selected.
What do I do if I do not have a Singpass?
Please visit https://www.Singpass.gov.sg to register for a Singpass account.
Do I need to sign-out of my onePA account?
We strongly advise that you sign out after each session. If you have signed in, you can find the "Log Out" tab as you mouse over your name initial at the top of the screen. Click on the "Log Out" to log out of onePA.
If you do not log out, the system will automatically log you out after 30 minutes of non-activity to reduce any misuse.
How can I sign up for the PAssion Membership?
To sign up for the PAssion Membership, you can either click on the PAssion Card banner located at the bottom half of the landing page ("One Membership, Many Possibilities") or click on "Sign up for PAssion Card" link under Relevant Links located at the bottom of the landing page.
For more information about the PAssion Membership, please go to PAssion Card - General Enquiry.
How do I use the 'Favourites' feature under the in my onePA Account?
You can choose to save a course or event as a Favourite by clicking on the heart icon. The product will be saved in your user account under 'Favourites' and can be retrieved for the next log-in whenever you login to your to the account.
All products that have been added as favourite will show within a year from the date it had been added as favourite. Once the product had expired, then it should still show and then there’s an expired tag beside the product. If you do not see products that you have added as favourite, please reach out to us via www.pa.gov.sg/feedback.
How do I update my personal particulars under onePA.gov.sg?
You can update your personal particulars by accessing your Profile.
To access your profile, hover over your Name located on the top menu header bar (after Singpass login). Click on Profile. Click on Edit icon to edit Account Information under My Profile.
You may click on Retrieve MyInfo icon to retrieve MyInfo Data which will then be auto-populated. You can also choose to click on Clear MyInfo icon if you want to manually enter details that are different from MyInfo records.