onePA - PA

A Singapore Government Agency Website

13 questions inonePA Booking facilities & courses

Why are some onePA badminton courts not offered online?
Each CC will have at least one badminton court available for online booking.

There are some badminton courts which are available only for over the counter bookings to cater to walk-in residents who may not be digitally savvy.

Rest assured that each CC will have at least one badminton court available for online booking.
PA 1mo ago
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How far ahead can I book a facility?
You may book facilities such as badminton courts, table-tennis tables, etc. 15 days in advance.
The new booking window for in-demand facilities starts at 10pm each day.
For example, on 1st Oct, you can book a badminton court in advance up to 16th Oct. On 1st Oct 10pm, you can book a badminton court in advance up to 17th Oct.
Conference room, meeting room, studios are not availble for online booking in onePA website. For these facilities located at the CCs, users can fill up an enquiry form for the CC to get back to them and/ or drop by the CC to make the booking.

Click here for Booking a Facility.
PA 1mo ago
How many facility slots can I book at one go?
Each payer can book up to 2 facility slots per day. This is to allow different residents to enjoy our facilities.
PA 1mo ago
Can I register for a course that has already commenced?
Once the class had commenced, the registration would have closed online for members of public to register. This is to encourage members of public to sign up early to secure a spot for the class. You may still be allowed to sign up for the class after class commencement but they are to contact the organising CC to enquire further.
PA 1mo ago
Is there a waiting list if registration is full?
Currently, the CCs do not call those in the waiting list, as the notification is automated and the CCs are not privy to the list. Customers in the waiting list will receive either an SMS or Email notification once there is a vacancy. The registration will be on a first-come, first-served basis.
PA 1mo ago
Will I be able to book and pay for any product at any Community Club/PAssion Wave Outlets/imPAct@Hong Lim Green?
Yes, you will be able to book and pay for courses and resources at any Community Club/PAssion Wave/imPAct@Hong Lim Green, except in instances where selected products are restricted to over the counter registration at specific outlets.
However, any refund or withdrawal request can only be requested at the Community Club/PAssion Wave Outlets/imPAct@Hong Lim Green offering the product.
PA 1mo ago
How do I find a particular onePA class, facility, event or activity?
1. To search for courses by keywords and CC: Go to the course page by clicking “COURSES” at the top menu, followed by “All Courses” > Enter keyword like “yoga” into the “What*” box. Select the CC in the “Where” box (type the CC name). Click “Search” button.

2. To search for specific course code: Click on the “magnifying glass” icon at the top menu > Enter the course code into the search bar. Press the “enter” key or click on the “magnifying glass” again.
PA 1mo ago
How can I cancel my onePA registration/booking?
If you have a valid medical reason and wish to initiate a request for refund, you will have to complete a Refund Request form at the Community Club/ PAssion Wave/ imPAct@Hong Lim Green offering the product. Such requests are subject to approval and processing.
PA 1mo ago
Can I register for a onePA course on behalf of another person?
Yes, you can register a course and pay on behalf of another person (except for SkillsFuture@PA and online courses).

However, do note that you will have to provide his/ her NRIC and personal particulars during the registration process.
PA 1mo ago
Why are some dates unavailable on the booking calendar of certain onePA facilities?
You will not be able to select a booking date for a facility if the facility is fully booked or closed for booking (e.g. for maintenance, event, activity, etc.) for that day.
PA 1mo ago