20 questions
Claiming of CDC Vouchers
What happens if I accidentally delete the SMS? Can I retrieve the SMS?
How do I claim or retrieve my household’s CDC Vouchers? Do I need to re-claim the vouchers?
I encountered problems with accessing my Singpass account or I have forgotten my Singpass password. What can I do?
Can I ask a non-household member to claim my vouchers on behalf of my household?
What should I do if my household’s vouchers have already been claimed by someone else?
What should I do if there are names of unknown or past occupants in my notification letter. Can you remove them?
I do not have a mobile phone or digital device. What should I do?
I was prompted to key in an OTP, but did not receive the OTP or voucher link SMS. What should I do?
How can I verify that the SMS link I received is a legitimate link?
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