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Can students still send their devices to their AsiaPac's service centres for repairs after the end of the warranty period and how will the charges be imposed?



After the expiry of the device insurance and warranty, students can still send their device to the AsiaPac service centre for repair. They will then provide you with the cost of repair and students/parents will have to decide whether to take up the repair based on the quotation received. Alternatively, students can consider going to alternative service centres (e.g. shops) to perform the repairs after the insurance and warranty is over.

Note: PLDs come with 3 years of Insurance and Warranty. Please DONOT use a 3rd party repair service during this period. 3rd party repair would void the insurance and warranty and any FAILED repair by a 3rd party will not be accepted by the service.

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