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Where do I find help for my PLD?

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1. Proceed to ICTHelpdesk@sPace.

2. Inform ICT staff regarding the issues (e.g storage space, iPad disabled, apps)

3. ICT Staff will troubleshoot and give necessary advice.

  • if everything is working fine, the device will be returned.

  • Device may be wiped to restore functionality. (Device data may be lost, data backup is recommended)

  • Students to seek Service via the Service Centres or Asiapac Fortnightly Servicing*


*while waiting for the device to be serviced a temporary iPad will be loaned during this period


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