1. Proceed to ICTHelpdesk@sPace.

2. Inform ICT staff regarding the issues (e.g storage space, iPad disabled, apps)

3. ICT Staff will troubleshoot and give necessary advice.

• if everything is working fine, the device will be returned.

• Device may be wiped to restore functionality. (Device data may be lost, data backup is recommended)

• Students to seek Service via the Service Centres or Asiapac Fortnightly Servicing*

*while waiting for the device to be serviced a temporary iPad will be loaned during this period