Your Impact page is the record of your donation, with or without an email. Check it first, then match what it shows:

• Success: your donation went through. The email is titled "Your KampungSpirit donation is in!". Check your spam or junk folder.

• Pending: no email is sent until the donation is confirmed. See My donation says "Your donation is being confirmed". Did it go through?

• Failed: the email is titled "Your donation could not be completed". Your Vouchers were not used, and you can donate again.

The email address is filled in from your Singpass profile when you donate. If you removed it, or it is out of date, you will not receive an email. Your donation is not affected.

Your Impact page shows every donation you have made, and that is the record that counts. For future donations, check the email address before you confirm.

Any tax deduction does not depend on this email. The IPC receives donation records either way. See Is my CDC or SG60 voucher donation tax-deductible?