To help the authorities take action quickly, it’s important to include as much detail as you can in your scam report. The more information you provide, the easier it is for officers to understand what happened and investigate the case.

Here are some useful details you should include in your report:

• Who did the caller say they were from?
  For example: a bank, the police, SingPost, MAS, or another company

• What did the caller say?
  Try to recall the exact words or key points.

• What did they ask you to do or provide?
  For example: your bank details, OTP, Singpass info, money, etc.

  • If they asked you to transfer money, how much money did they ask for?

• Did the call get transferred to someone else?
  If yes, who did they claim to be? (e.g. police, bank officer, MAS official)

Giving these details will help the officers better understand the situation and decide on the next steps.

Please note: If you did not answer the call, you won’t be able to submit a scam report.

That’s because the authorities need more information than just a missed or suspicious number. Without more details like the above, it’s difficult for authorities to further investigate or verify a potential scam.

📝 Want to know what happens after you submit a scam report?

Check out this article: What happens after I submit a scam report?