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Ministry of Social and Family Development

Hello!
How can we help?

Quick links

Revoke registered LPA
How to make an LPA
Manage CDA Balance after Closure
Child LifeSG Credits
Use CDA Funds before Matching Contributions
SG Child Support Package
Apply for ComCare Short-to-Medium-Term Assistance
Find Financial Help
Revoke registered LPA
How to make an LPA
Manage CDA Balance after Closure
Child LifeSG Credits
Use CDA Funds before Matching Contributions
SG Child Support Package
Apply for ComCare Short-to-Medium-Term Assistance
Find Financial Help

Topics


                            20 articles in

                            Why has my Singpass account been de-activated?

                            Updated 1y ago
                            12

                            Is there a limit on where the credits can be spent?

                            Updated 2mo ago
                            11

                            Why am I not able to spend my credits even though the merchant accepts PayNow QR?

                            Updated 5mo ago
                            3

                            Why do I get “Invalid QR” when I scan a payment QR?

                            Updated 5mo ago
                            2

                            I am a merchant and I would like to refund a customer for a failed transaction where they had used the Large Family LifeSG Credits. How do I do this?

                            Updated 6mo ago
                            1

                            How do I use the Large Family LifeSG Credits?

                            Updated 7mo ago
                            1

                            Can unused Large Family LifeSG Credits be encashed or carried forward to the next year?

                            Updated 12mo ago
                            1

                            What is a digital wallet and where can I find it?

                            Updated 1y ago
                            1

                            My transaction at the merchant was unsuccessful. Why does my credit balance on my digital wallet show that credits have been deducted?

                            Updated 1y ago
                            1

                            Why is the QR code unsupported when I tried to make payment with my LifeSG credits?

                            Updated 5mo ago
                            1


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