What are key efforts by MSF and NCSS to enhance the social service career proposition?
MSF and NCSS will continue our efforts to attract and retain manpower in the social service sector by building sustainable pipelines and enhancing the social service career proposition.
Increase pipelines and upskill staff
Awards, scholarships and training subsidies under the Professional Capability Grant (PCG) that SSAs can leverage to attract new talent and upskill their existing staff; SRHs may tap on these schemes for short-term training to upskill in-service professionals. Both locals and foreigners are eligible for training subsidies for short-term courses. SRHs may approach NCSS for assistance to tap on PCG subsidies; and
Partnerships with SSAs to bring in more mid-career professionals through the Career Conversion Programme (CCP) and SkillsFuture Career Transition Programme (SCTP), which are designed to equip mid-career individuals with the knowledge and skills required to join the sector.
Foreign Manpower Concessions
MSF encourages SRHs to prioritise hiring locals but understands that foreign manpower may be required to meet manpower shortfalls for jobs that locals may not wish to take up. SRHs that face difficulties in navigating foreign workforce hiring requirements can approach MSF for assistance. SRH may also wish to note that for foreign manpower, NCSS is exploring centralised overseas recruitment drive via the Hubs and big SSA players to bring in foreign manpower for professions with acute shortfall, such as psychologists, therapists and care staff. We will share with the SSAs when details are ready.
Improve retention
Review of salary guidelines for the sector to ensure that the salary guidelines are competitive with comparable roles in competing markets; and work with SSAs to ensure that salaries are commensurate with contributions; and
Providing SSAs with funding support under the Community Capability Trust (CCT) to embark on efforts to enhance productivity and service delivery. This includes efforts under innovation and digitalisation, and improvements in people practices and volunteer management.
Strengthen organisational capabilities
Job redesign for care staff to improve the value proposition of social service roles and overall manpower efficiency, starting with a pilot in selected Adult Disability Homes and Welfare Homes; and
Extending MOH�s Award for Nurses' Grace, Excellence and Loyalty (ANGEL) scheme to nurses in SRHs.
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