Crisis Shelters and Transitional Shelters cater to vulnerable clients. Why are they excluded from licensing under the SRHA?

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Residents in Crisis Shelters and Transitional Shelters are more independent and do not rely on the provider for 24/7 care. These residents move in and out of the shelter freely on a daily basis. Hence, they are not licensed under the SRHA. If there are instances of abuse or mismanagement in these Shelters, these residents can readily alert MSF and/or relevant authorities.

This is unlike clients in other SRHs that will be licensed, who are heavily reliant on the home for their daily living needs, e.g. with mobility and feeding, and may not leave the Home for months. These clients are more vulnerable to abuse and/or mismanagement in these SRHs, which could go unnoticed. Therefore, MSF has adopted a risk-based regulatory approach and will not license these Shelters for now.

Nonetheless, all Crisis Shelters and Transitional Shelters are funded by MSF, and are expected to fulfil a prescribed set of requirements and Key Performance Indicators (KPIs) under the service model. MSF will continue to closely manage them to ensure that clients' safety and well-being are safeguarded too.

Crisis Shelters and Transitional Shelters cater to vulnerable clients. Why are they excluded from licensing under the SRHA?

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