- Please ensure that you have downloaded the latest version of your respective operating system (e.g. Microsoft Windows, Androids, iOS).
I would like to assign more than one user to access myPal. How do I do that?
As the Registered Officer (RO), you will need to add roles e.g. Corppass Administrator or user via the Corppass website in order for them to access myPal. Please go here: https://www.corppass.gov.sg/corppass/common/findoutmore. Please note that the RO may choose to assume the role of a Corppass Administrator.
Do I still need to log on to the GoBusiness Licensing Portal for registration matters?
Yes, you are still required to log on to the GoBusiness Licensing Portal at https://www.gobusiness.gov.sg/licences for registration matters.
Are there any administrative charges for dealers to use myPal and submit the semi-annual return using myPal?
There are no administrative charges for dealers to use myPal and/or submit the semi-annual returns.What if I forget my Singpass ID or need to reset the password?
Please visit the Singpass website: https://www.singpass.gov.sg/spauth/login/loginpage.What is the hotline to call if I face technical difficulties using myPal?
Please clear browser’s cache (temporary internet files) and close active applications before you try again. Alternatively, you may try using a different browser (e.g. Chrome, Edge, Firefox), or different device (e.g. PC, tablet). If you are still encountering difficulties, You may wish to call the MinLaw hotline 1800 2255 529* from Monday to Friday, 8.30am to 5.00pm. Alternatively, you can submit your enquiry via the online enquiry form on the MinLaw website at https://go.gov.sg/contactminlaw. *Airtime charges may apply to calls made from mobile phones to ‘1800’ local toll-free numbers. For overseas callers, please use +65 6225 5529
What is myPal?
The my Precious Stones and Precious Metals Dealer’s Portal, in short myPal, is a one-stop portal that allows regulated dealers to better communicate with ACD on various matters such as registration, supervision and semi-annual return.