Can I choose which date I want to have my mediation session?
CMC mediation sessions are conducted during office hours on weekdays and Saturday mornings. The CMC will provide you with the scheduled date and time.
My neighbours are making a lot of noise. What can I do?
Try talking to your neighbour first about the noise. They may not be aware of the noise that they are causing. If you have tried talking and the noise continues, you can apply for mediation during office hours by calling the Minlaw Enquiry Line at 1800 2255 529 or apply online at the CMC website www.cmc.mlaw.gov.sg. You will need your Singpass to access this e-service
If the matter is resolved before the scheduled mediation, do I still need to attend mediation?
If the matter is resolved before mediation, please call the Minlaw Enquiry Line at 1800 2255 529 during office hours and inform them that you would like to decline the invitation as the matter has been resolved privately. Alternatively, you can submit your response via the online form at https://eservices.mlaw.gov.sg/enquiry/
I need a copy of the mediation agreement. How can I request for it?
Please call the Minlaw Enquiry Line at 1800 2255 529 during office hours or submit your request via the online form at https://eservices.mlaw.gov.sg/enquiry/
Why can't the CMC refer my case to the CDRTs?
To file a claim at the CDRT against your neighbour, you need to personally file online using your Singpass at Community Justice and Tribunals System (CJTS) at www.statecourts.gov.sg/CJTS. You can find more information on the CDRT at www.statecourts.gov.sg or contact them at 1800 587 8423.
What kind of cases does CMC accept?
A CMC mediation is suitable for those with disputes with their neighbours, family members, friends, co-workers, landlord and tenants, co-tenants or other kinds of interpersonal relations. It is not suitable for disputes involving legal, contractual or commercial issues.What happens if the other party does not agree to mediation?
As mediation at the CMC is a voluntary process, we will not be able to proceed with mediation if one or both parties declines mediation.I would like to conduct a media interview.
Please call the Minlaw Enquiry Line at 1800 2255 529 during office hours or submit your request via the online form at https://eservices.mlaw.gov.sg/enquiry/What are the benefits of using mediation as opposed to going to the Tribunals to file my dispute?
- Mediation seeks win-win solutions for both parties.
- Mediation allows parties the flexibility to come up with their own solutions.
- Mediation saves time and cost. The Applicant only needs to pay a one time $5 admin fee. A session typically lasts 2 hours.
- Mediation provides parties the opportunity to preserve post conflict relationship.
- Mediation is private and confidential.
Is the remediation session chargeable?
If your last mediation is less than 3 months ago, no fees are required.Can the CDRT hear cases that took place a long time ago?
The CDRT comes under the purview of the State Courts. You can find more information at www.statecourts.gov.sg or contact them at 1800 587 8423.What is a mediation process like?
During mediation, the CMC mediator, who is a trained neutral party, will facilitate discussions between the disputing parties. Parties will explain their issues in conflict. The mediator will facilitate the discussion and help parties negotiate possible options. At times, the mediator may speak to parties privately to understand issues in depth. Once parties are able to agree on mutually acceptable solutions, the mediator will put these terms into an agreement. Parties will sign the agreement. The agreement is binding on the signed parties. If parties cannot come to an agreement, the mediation will come to a close. Parties will need to seek other forms of redress.I am facing a dispute with my colleague. Can I use CMC mediation?
You can use CMC's mediation service to mediate with a colleague, co-worker, current or former for any social or relational dispute such as:1. Display of unacceptable behaviour or conduct2. Interest free monetary matter based on verbal agreement for amount involving less than $50003. Utterance of unacceptable wordsWhat does compulsory mediation mean?
If you have received an Order of Court to attend mediation at the CMC, your attendance at the mediation session is compulsory. There are penalties for those who fail to comply with a Court Order.
Are CMC mediators paid?
The CMC mediators are trained volunteers appointed by the Minister for Law. They are not paid for their mediation duties. They have taken on this role as part of their contribution to build a more cohesive Singapore society.