What can I do if the e-Service hangs when I enter my details for the extension of stay application?
You can refresh your browser and submit or resubmit the application.
You can check your application status via the 'Enquire Application Status' function of the e-Service by keying in your travel document and DE number; or travel document number and travel document expiry date.
Related questions
What should I do if the e-Service hangs when I am entering my particulars into the system?
How do I check the status of my application for extension of stay?
When do I need to submit the requested documents when applying for extension of stay?
How do I prove my extension of stay is valid if I am checked by the authorities?
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