11 questions
e-Resale
Is the helpdesk available 24 hours, 7 days a week?
What are the operating hours of this e-Service?
For transactions involving Administrator/ Executor/ Public Trustee, whose SingPass should be used to submit the resale application?
Who can use e-Resale system to submit Resale Application and/or Request for Value?
I am a salesperson submitting an application on behalf of my clients (i.e. buyers or sellers). Do I need to log on using my own personal Singpass or using the buyers’/ sellers' Singpass?
I have the settings correctly configured, but I am still experiencing "Process in Progress. Please wait..." when I use Singpass. What could be the problem?
I am a salesperson submitting application on behalf of my clients (i.e. buyers or sellers). Upon logging in, I encounter an error message "You are not the salesperson of this estate agent". Why should I do?
While I was in the midst of submitting my resale application/ Request for Value, I encountered an "Inactive Time Out" prompt. What should I do?
What is the security feature in protecting the information transmitted through e-Resale system?
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