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I have the settings correctly configured, but I am still experiencing "Process in Progress. Please wait..." when I use Singpass. What could be the problem?

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hdb

Source: https://www.hdb.gov.sg
The access problem is due to your browser settings. You need to ensure that the Java Virtual Machine (JVM) is installed properly on your computer. You may have installed the JAVA JVM using the offline installation method. Please uninstall the JAVA JVM from your computer. After this, establish connection to the Internet and re-install the JAVA JVM using the ONLINE installation, in other words, the installation of the JAVA JVM should occur concurrently while your computer is connected to the Internet.

Click http://java.sun.com/j2se/1.3/download.html to download JVM or Java (Sun) for Windows 95.

Click http://java.com/en/index.jsp to download JVM or Java (Sun)for Windows 98, Me, XP, Vista, NT or 2000.

This information provided here is sourced from the HDB website.


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