Do I need to apply for a variation of my unmanned aircraft (UA) operator permit to include the Centralised Flight Management System (CFMS) tracker?
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No. There is no need to apply for a variation of the operator permit.
How can we use the Centralised Flight Management System (CFMS) in premises where mobile phones are not allowed?
If it is not possible to use the CFMS in your intended area of activity, please indicate this in your activity permit application. CAAS will assess the request on a case-by-case basis.
If my unmanned aircraft (UA) can transmit its telemetry to the Centralised Flight Management System (CFMS) independently, can I choose to integrate the CFMS Application Programming Interface (API) into my system instead of using the tracker?
Yes. For all requests on direct transmission of UA telemetry information directly to the CFMS, please contact CAAS_CFMS_Helpdesk@caas.gov.sg.
Would the Centralised Flight Management System (CFMS) tracker affect or drain my unmanned aircraft’s (UA) battery life?
The tracker is independently powered by batteries and will not affect your UA’s battery life.
What am I supposed to do if the Centralised Flight Management System (CFMS) tracker, when attached to my unmanned aircraft (UA), affects the safe operation of my UA?
CAAS has conducted tests on most UA models above 250g without significant impact. However, if the safe operation of your UA is deemed to be affected, contact CAAS_CFMS_Helpdesk@caas.gov.sg to provide detailed justifications.
For more information on UA models tested, please refer to the tracker user manual
What am I supposed to do after completing the ground verification check for the Centralised Flight Management System (CFMS) tracker?
Submit an acknowledgement form to CAAS via FormSG upon successful completion of the ground verification check.
If my unmanned aircraft (UA) operation lasts more than 2 hours, do I need to purchase more Centralised Flight Management System (CFMS) trackers to support my operation?
Yes. You will need to assess and plan for the number of trackers needed to support your operations. Each tracker lasts approximately 60 minutes per full charge and requires approximately 60 minutes for a full charge.
Can I continue with my unmanned aircraft (UA) activity if my Centralised Flight Management System (CFMS) tracker is faulty just before starting my flight?
If your tracker is faulty prior to flight, you may still continue with the flight using the FlyItSafe mobile app only. However, you are required to inform CAAS of the fault via FormSG and to contact Garuda Robotics (support@garuda.io) expeditiously for all technical support matters and repairs of the tracker.
Who should I contact if the Centralised Flight Management System (CFMS) tracker is faulty?
Please contact Garuda Robotics (support@garuda.io) for all technical support matters and/or repairs of the tracker.
Who can purchase the Centralised Flight Management System (CFMS) tracker and is there a limit to how many trackers that can be purchased?
Operators with a valid operator permit can purchase the tracker via eSOMS.
The maximum number of trackers allowable for purchase is limited to 3 per operator permit holder. Should you require more trackers above this number, please contact CAAS_CFMS_Helpdesk@caas.gov.sg. Please note that requests will be considered on a case-by-case basis.
I have multiple unmanned aircraft (UA) approved under my activity permit. Can I operate all the UA concurrently?
Yes. However, each UA pilot who is operating the UA will need to log in to the FlyItSafe mobile app using his/her respective Singpass credentials.
Can I use the same Singpass account to log in to the FlyItSafe mobile app on multiple devices at the same time?
No. Each Singpass account can only be logged in by a single device at any one time.
How do I log in to the FlyItSafe mobile app?
You can only use your Singpass credentials to log into the FlyItSafe mobile app. Please note that the FlyItSafe mobile app does not support the eSOMS pass.
If you are logging in on behalf of your company, your company Corppass Admin will need to first assign yourself the access to “CAAS CFMS” digital service. Thereafter, you may log in via “Users with UEN” using your Singpass credentials.
If you are logging in as an individual, you may log in via “Users without UEN” using your Singpass credentials.
Will I be able to view other unmanned aircraft (UA) traffic within the vicinity on the FlyItSafe mobile app?
Yes, you will be able to view other UA traffic tracked by the Centralised Flight Management System within 1km range.
I am using other mobile apps (e.g. DJI Go) for my flight operation. Can I run the FlyItSafe mobile app in the background on the same mobile device?
You can run the FlyItSafe mobile app in the background on the same mobile device when using other apps, but you need to enable FlyItSafe push notifications on your mobile device and ensure that the sound and vibration settings are switched on.