A Singapore Government Agency Website
Official website links end with .gov.sg
Government agencies communicate via .gov.sg websites (e.g. go.gov.sg/open). Trusted websites

Secure websites use HTTPS

Look for a lock () or https:// as an added precaution. Share sensitive information only on official, secure websites.
askgov

ActiveSG

Hello!
How can we help?

Quick links

Receiving refunds
Receiving refunds
Linking your children
Linking your children
Using new pool gantries
Using new pool gantries
Seniors aged 65 and above
Seniors aged 65 and above
Checking gym capacity
Checking gym capacity
Paying on MyActiveSG+
Paying on MyActiveSG+
Booking and balloting
Booking and balloting
Singpass and OTP issues
Singpass and OTP issues
Receiving refunds
Receiving refunds
Linking your children
Linking your children
Using new pool gantries
Using new pool gantries
Seniors aged 65 and above
Seniors aged 65 and above
Checking gym capacity
Checking gym capacity
Paying on MyActiveSG+
Paying on MyActiveSG+
Booking and balloting
Booking and balloting
Singpass and OTP issues
Singpass and OTP issues

Topics


6 articles in

How do I pay on MyActiveSG+ without MyCash?

Updated 2y ago
120

What refunds will be provided, and how do I receive them?

Updated 2y ago
77

Will I still be able to use my Active Wallet?

Updated 2y ago
26

Who do I contact if I did not receive my MyCash refund?

Updated 7mo ago
14

How will I know that the correct MyCash balance amount has been refunded to me?

Updated 2y ago
12

My family member or I don't have PayNow. How can we receive refunds?

Updated 7mo ago
9

Need more help?

Describe your issues to us.

Contact us
activesgVisit ActiveSG website
FeedbackPrivacyTerms of UseReport Vulnerability
Created with
askgov
Built by

©2026 Open Government Products